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Shipping

We ship worldwide! For all Australian orders, please use our Australian site.

HOW MUCH IS SHIPPING?

  • Flat Rate World Wide | $24 USD

WHEN WILL MY ORDER ARRIVE?

We drop ship from our private F E L L A. factory in Indonesia.
For all orders we use DHL Express World-Wide Shipping.

  • DHL Express shipping | 2-4 business days 

Please note:

  • There can be the occasional customs or courier delay, which may affect your delivery time frame
  • Please allow for 1-2 working days to pick and pack your order
  • We CANNOT send to PO BOX addresses
  • DHL requires someone to sign on delivery, if you are not home we suggest you leave a note on your door leaving signed permission for DHL to leave the package in your letterbox

CAN I TRACK MY ORDER?

  1. You will receive an email on confirmation of your order
  2. Another email with a tracking number will be sent to you once your order has been dispatched

To track your order, please enter your tracking number in the below link:

http://www.dhl.com.au/en/express.html

Email shop@fellaswim.com if you find that your order is taking longer than expected

CUSTOMS & DUTIES

FELLA PTY LTD takes all necessary steps to facilitate customers being exempt from custom and duties taxes, however cannot guarantee this. Please email shop@fellaswim.com if you require us to provide specific details to your order and commercial invoice

Duties, taxes and other compulsory payments received shall all be paid in full by the customer. FELLA PTY LTD WILL NOT BE HELD RESPONSIBLE FOR CUSTOM/DUTIES TAXES ENFORCED BY YOUR RESIDING COUNTRY.

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