Are shipping costs free?
No. A flat rate of 15USD applies to all orders to the US

Are duties and taxes included in the cost of the order?
Yes, they are included

Are the costs of returns and exchanges free?
No, return shipping is not free. Fella does not provide return labels, so customers are responsible for covering the cost of shipping the item back to our California return location.

Are shipping costs free?
No. A flat rate of 15USD applies to all orders to the UK

Are duties and taxes included in the cost of the order?
Yes, they are included

Are the costs of returns and exchanges free?
No, return shipping is not free. Fella does not provide free return labels, so customers are responsible for covering the cost of shipping the item back to our Australian office.

Australia, Brunei, Cambodia, China, Fiji, Hong Kong, India, Japan, Laos, Malaysia, Maldives, Myanmar, Nepal, New Caledonia, New Zealand, Norfolk Island, Pakistan, Papua New Guinea, Philippines, Samoa, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Timor-Leste, Tonga, Vanuatu, Vietnam

Are shipping costs free?
Yes.

Are duties and taxes included in the cost of the order?
Yes.

Are the costs of returns and exchanges free?
No. Return shipping is not free and is at the customer's expense.
Return location is Bali, Indonesia.

Please see the detailed returns policy here.

Are shipping costs free?
No. A flat rate of 25USD applies to all orders to Canada and Mexico

Are duties and taxes included in the cost of the order?
Yes, they are included

Are the costs of returns and exchanges free?
No, return shipping is not free. Fella does not provide free return labels, so customers are responsible for covering the cost of shipping the item back to our Californian or Australian return location. 

Please note that customers are responsible for returning items safely and using a tracked shipping service. If a return package does not arrive at our facility and cannot be located through the tracking information, Fella cannot be held responsible for the lost return and will be unable to issue a refund.

Please see the detailed returns policy here.

Are shipping costs free?
No. A flat rate of 30USD applies to all orders to Europe Zone 1

Are duties and taxes included in the cost of the order?
Yes, they are included

Are the costs of returns and exchanges free?
No, return shipping is not free. Fella does not provide free return labels, so customers are responsible for covering the cost of shipping the item back to our Australian return location. 

Please note that customers are responsible for returning items safely and using a tracked shipping service. If a return package does not arrive at our facility and cannot be located through the tracking information, Fella cannot be held responsible for the lost return and will be unable to issue a refund.

Please see the detailed returns policy here.

Are shipping costs free?
No. A flat rate of 62USD applies to all orders to Europe Zone 2 and South Africa

Are duties and taxes included in the cost of the order?
No. Duties and taxes are calculated at checkout.

Are the costs of returns and exchanges free?
No, return shipping is not free. Fella does not provide free return labels, so customers are responsible for covering the cost of shipping the item back to our Australian return location. 

Please note that customers are responsible for returning items safely and using a tracked shipping service. If a return package does not arrive at our facility and cannot be located through the tracking information, Fella cannot be held responsible for the lost return and will be unable to issue a refund.

Please see the detailed returns policy here.

Are shipping costs free?
No. Shipping is calculated at checkout. 

Are duties and taxes included in the cost of the order?
No. Duties and taxes are calculated at checkout.

Are the costs of returns and exchanges free?
No, return shipping is not free. Fella does not provide free return labels, so customers are responsible for covering the cost of shipping the item back to our Australian office.  

Please note that customers are responsible for returning items safely and using a tracked shipping service. If a return package does not arrive at our facility and cannot be located through the tracking information, Fella cannot be held responsible for the lost return and will be unable to issue a refund.

Please see the detailed returns policy here.

Are shipping costs free?
No. A flat rate of 70USD applies to all orders to these International countries listed 

Are duties and taxes included in the cost of the order?
No. Duties and taxes are calculated at checkout. 

Are the costs of returns and exchanges free?
No, return shipping is not free. Fella does not provide free return labels, so customers are responsible for covering the cost of shipping the item back to our Australian office.  

Please note that customers are responsible for returning items safely and using a tracked shipping service. If a return package does not arrive at our facility and cannot be located through the tracking information, Fella cannot be held responsible for the lost return and will be unable to issue a refund.

Please see the detailed returns policy here.

Albania, Aland Islands, Algeria, Angola, Armenia, Ascension Island, Azerbaijan, Bahrain, Bangladesh, Belarus, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, British Indian, Brunei, Burkina Faso, Burundi, Brazil, Cameroon, Cambodia, Caribbean Netherlands, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, Côte d’Ivoire, Cuba, Djibouti, Dominica, Ecuador, El Salvador, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, French Guyana, French Polynesia, French Southern Territories, Gilbraltar, Gabon, Gambia, Ghana, Greenland, Guatemala, Guinea Rep., Guinea-Bissau, Guinea-Equatorial, and Guyana (British), Iceland, Iran, Isle of Man, Kazakhstan, Kiribati, Korea D.P.R. Of, Kyrgyzstan, Lesotho, Liberia, Libya, Malawi, Mali, Marshall Islands, Mauritania, Micronesia, Molodova Rep. Of, Montenegro, North Macedonia, Myanmar, Namibia, Nauru, New Caledonia, Nicaragua, Niue, Palau, Niger, North Korea, Paraguay, Peru, Palestinian Territories, Pitcairn Islands, Puerto Rico, Reunion Island Of, Rwanda, Russia, Serbia, São Tomé & Príncipe, Saudi Arabia, Saint Martin, Saint Helena, Samoa, Sao Tome And Principe, Senegal, Sierra Leone, Solomon Islands, South Georgia & South Sandwich Islands, St. Barthelemy, St. Eustatius, St. Lucia, St. Maarten, St. Pierre & Miquelon, St. Vincent & Grenadines, Svalbard & Jan Mayen, Sudan, Suriname, Syria, Tahiti, Tajikistan, Timor-Leste, Tokelau, Togo, Tonga, Tristan da Cunha, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uruguay, U.S. Outlying Islands, Uzbekistan, Wallis & Futuna, Western Sahara